Home / Policies

CARS OPERATIONS POLICY

1

Microbuses Toyota ® 15 passengers, Hiacehiroof.Manufacturing date not less than 2016-2026..

2

Mini Bus Toyota ® 22 passengers, COASTERHIROOF. Manufacturing date not less than 2016-2026.

3

Limousine cars (Mercedes, BMW, Range Rover, Land Cruiser, Ford, Skoda, Toyota, Hyundai, Kia ). Manufacturing date not less than 2019-2026.

4

50 Seats Buses MCV NEW 600 Manufacturing date not less than 2021.

5

All vehicles are air-conditioned & tracked with GPS devices.

6

All vehicles are equipped with latest health and safety standards.

DRIVERS' POLICY

  • Drivers' ages not less than 28 and not exceeding 55 years old.

  • All drivers are medically inspected and all the drugs tests are conducted through our company.

  • Multilingual Drivers who speaks several languages

  •  All drivers are subject to safety driving and defensive driving courses.

EMPLOYEE TRANSPORTATION

We focus on all details to provide high quality transportation service that meets all needs.

HEALTH & SAFETY POLICY

All buses have live tracking tracking GPS Devices

Company is responsible for all the operation responsibilities in order not to affect the employees transportation and the arrival times.

We have a 24\7 available team.

Provide a supervisor from our company to facilitate dealing and coordination with the administrative departments and to eliminate errors during operations

MAINTENANCE POLICY

The company owns a 9000 m2 certified maintenance center at 6th of October city in the industrial zone

It has a 5000 Liter fuel pump owned by the group

The center is used for maintenance, changing of Oil, filters, all kinds of maintenance, cleaning, greasing, and fueling.

The center is certified for quality of maintenance by ISO number 14001: 2015 and 45001:2018.

24/7 Control Room

Total Control. Continuous Support. Every Journey.

At Alouf Transport, our 24/7 Control Room provides continuous operational oversight, ensuring every journey is monitored, coordinated, and supported from dispatch to completion.

Our experienced Control Room Officers maintain direct communication with drivers and clients, respond to operational challenges, and ensure the highest standards of safety, reliability, and service continuity.

24/7 Control Room

Our Control Room Services

24/7 Monitoring

Continuous monitoring of active trips, vehicle movements, schedules, and operational performance to ensure smooth and reliable transportation services.

Driver Control

Direct communication with our drivers throughout every assignment. We monitor dispatch, arrival times, route adherence, driver availability, and service requirements.

Emergency Response

Our team is available around the clock to respond to accidents, vehicle breakdowns, delays, or other emergencies, coordinating immediate assistance and replacement solutions when required.

Client Support

A dedicated point of contact for our clients, available 24/7 to handle trip updates, schedule changes, urgent requests, driver coordination, and operational support.

Incident Management

All significant operational incidents are promptly escalated, documented, and followed through to resolution, ensuring accountability and continuous improvement.

Your Operation. Our Responsibility. 24/7.

With Alouf Transport, every journey is backed by a dedicated team that stays connected, responsive, and in control—day and night